CHUWI Official STORE- Smart Tech, Wise Life – CHUWI

Shipping policy

How long does delivery take?

5-7 business days, time may vary in special cases like war or epidemic.

What countries do you ship to?

in no particular order:

Australia, Brazil, Brunei, Canada, China, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Macao, Malaysia, Maldives, Myanmar, Netherlands, New Zealand, Philippines, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom, United States, Vietnam.

Argentina, Belarus, Bhutan, Bulgaria, Egypt, Iceland, Iran, Islamic Republic Of, Israel, Jordan, Kuwait, Mongolia, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovenia, Solomon Islands, Turkey, Ukraine, United Arab Emirates, Yemen.
How will my delivery be shipped?

DHL/UPS/USPS function as our logistics partner to ship out CHUWI products. We will choose the carrier that we think works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at service@chuwi.com.